Terms & Conditions

If you have placed an order with Trunk Doors, the following terms and conditions apply:

  • A 50% deposit is needed on confirmation of order as a guarantee. The rest of the balance needs to be paid prior to delivery by BACS, cash or debit/credit card.
  • Designs/drawings can be viewed and signed off before manufacture of any product, upon request.
  • Current lead time is 12-14 weeks from date of deposit. Please enquire for more information.
  • All goods remain property of Trunk Bespoke Doors until the full balance has been paid.
  • Delivered by a haulage company - doors to be checked upon receipt.
  • Fitted by 3rd party – We hold no responsibility regarding the suitability of the fitting.

If a customer supplies their own measurements, Trunk Doors holds no responsibility for inadequate fitting. Once the order has been placed no alterations can be made unless at the customer's expense if the work has begun.

Cancellation of a customer’s order will only be agreed by Trunk Doors on the condition that all costs and expenses incurred by us up to the time of cancellation including loss of profit shall be paid by the customer.